Frequently asked questions
When will my item(s) ship?
Items ordered and paid for will ship within 72 hours unless otherwise noted. We ship through USPS for all orders including international orders. USPS usually delivers in 2-5 business days. You will receive an email notification from us containing your tracking information once your order has been shipped. Due to our product being like "butter" its recommended that your prodcts are delivered to an indoor location, we are not responsible for products melting in transit.
Refunds or Exchanges
Due to the nature of our products, we cannot accept returns or exhanges. If a mistake was made on our end we will offer a replacement or shop credit in certain circumstances. Please send an email to firstname.lastname@example.org with any concerns about your purchase within 24hrs of receiving your product.
How to use lip oil?
Lip oil can be used several times during the day but at least once daily you should use the following procedure, preferably before bedtime for a simple home lip treatment.
How to apply lip butter?
With a clean finger, swivel your finger around the top of your lip balm allowing it to adjust to room temperature. Shortly you'll feel and notice the product loosening to your touch. Apply liberally, rubbing any extra product on the back of your hands as moisturizer.
How to use sugar scrubs?
Step 1: With a clean finger or toothbrush, apply the product in a circular motion onto the lips.
How to use Moisturizing Candles?
Light the candle and enjoy the aromatherapy for a few minutes, allowing time for a pool of oil to form.